Номер 1, страница 80 - гдз по английскому языку 5-11 класс рабочая тетрадь Latham-Koenig, Oxenden

1 ON THE PHONE

a Circle a, b, or c.

1 Hello, Marketing. _______ can I help you?

a Which b Who c How

2 Can I speak _______ Laura Jones, please?

a on b at c to

3 I'll put you _______ now.

a across b over c through

4 Hello, _______ is Laura Jones.

a here b these c this

5 Oh sorry. I have the _______ number.

a wrong b bad c false

6 Can I _______ a message for Anna, please?

a make b say c leave

7 Don't worry. I'll call _______ later.

a over b back c into

8 I'm sorry, the line's _______ at the moment.

a occupied b busy c full

9 I'm afraid Teresa isn't _______ her desk at the moment.

a by b with c at

10 Sure, I'll _______ him a message for you.

a say b tell c give

b Complete the conversations.

1 A I'm sorry, I can't take _______ your call at the moment. Please I _______ a message after the beep.

B Hi, Oliver, this is Mark r_______ _______ your call.

2 A Hi, Amy.

B I'm s_______ _______, you have the wr_______ number.

3 A Hello, this is Reception. How can I help you?

B Good morning. Mr Clarke, please.

A I'm sorry, the l_______ _______ is b_______ _______.

B OK, can I l_______ _______ a m_______ _______?

A Yes, of course.

B Can you tell him Fiona called? I'll c_______ _______ b_______ _______ later.

4 A Good morning, London 24seven.

B Hello, can I speak to Alison, please?

A Just a second, I'll p_______ _______ you through.

c Write the correct question or response for the situations.

1 In a hotel, you want the receptionist to let you talk to the manager on the phone.

Can I speak to the manager, please?

2 Someone phones you, but they haven't called the right number.

I'm sorry, you _______

3 Someone calls you at work. You offer to help them.

How can _______?

4 You call an office, but Mrs Jones is not at her desk. You want to tell her something.

Can I _______?

5 Someone asks you if it's OK for you to wait. You want to say that's fine.

OK, I'll _______

6 The person you want to talk to is not there. You want to say that you will phone again in a few hours.

I'll call _______

7 Someone says your colleague is not answering her office phone. Suggest ringing her mobile.

You could _______

Выполните задания по теме 'По телефону': a) Обведите правильный вариант ответа (a, b или c). b) Дополните диалоги. c) Напишите правильный вопрос или ответ для каждой ситуации.

Ответ:

a

b

1 leave; returning (оставить; перезваниваю)

2 sorry; wrong (извините; неправильный)

3 line is busy; leave a message; call back (линия занята; оставить сообщение; перезвоню)

4 put (соединю)

c

1 Can I speak to the manager, please? (Могу я поговорить с менеджером, пожалуйста?)

2 I'm sorry, you have the wrong number. (Извините, вы ошиблись номером.)

3 How can I help you? (Чем я могу вам помочь?)

4 Can I leave a message? (Могу я оставить сообщение?)

5 OK, I'll hold. (Хорошо, я подожду на линии.)

6 I'll call back later. (Я перезвоню позже.)

7 You could try her mobile. (Вы могли бы попробовать позвонить на ее мобильный.)